I don’t think it deserves 4 or 5 stars because the shads don’t pull shut on the windows. It really had all I needed for a one night stay: complimentary breakfast, complimentary wifi, blow dryer, television, and walls insulated enough to let me sleep at night. I mean the toilet paper and tissues are not superCharmin luxurious, but it’s what one would expect at such a place. This is not a place where there are luxuries in every corner, but if you’re like me, only here for a night for a short stay in the burbs, this may be your best bet. As I entered the room, I was greeted by lovely sunlight and everything was quaintly in place. According to the manager, the building was recently built in November 2013, so everything is still pretty new. They also have a great business center (where one can print out a boarding pass if necessary ) as well as a gym. They pointed out all their fun amenities like complimentary breakfast and wireless access. Upon entering, the staff was welcoming (and not absent like other chains). It was a pretty short stay (just one night), but it was quite comfortable. My first time staying in Glenview, Illinois for a meeting. You get what you pay for … wish we had pushed our budget for the week and stayed at a higher end chain. One attendant in the breakfast room, but she always seemed to be «behind» in restocking the items and wiping down the tables. But another fruit option, perhaps cut fruit, would have been nice. A couple of days there was a bowl of nice sized apples. They were not quite «mini» in size - more like a third of a standard muffin. English muffins were available a couple of mornings and DH said they were tasty. The bread options were «marshmallow» style bread or bagels. The yogurt was always the light kind which I do not like because of the sugar substitute additive. Yes, hot dogs! The other protein options were yogurt and peanut butter. Hot dishes included make-it-yourself waffles, scrambled eggs, biscuits and sausage gravy, scrambled eggs in tortillas, and hot dogs. Being «out» of an item seemed to be standard for every day, no matter what time we had breakfast. Unfortunately, the last morning there was no orange juice. Only tried the orange juice and it was quite good for coming from a machine. Offerings included coffee, tea, and juice - the later from a machine. Let’s face it, the complimentary breakfast is built into the price. The breakfast was the most disappointing part of the stay. Even the «big kid» in me was a bit disappointed. I can’t imagine being a kid and seeing that empty popcorn cart every morning in the breakfast room - and never getting any. However, the popcorn apparently is only available on Wednesdays. Not that it was great popcorn but a friendly, fun addition. We were happy the first evening to see a popcorn wagon in the lobby. Every time we stepped into the room there was an overwhelming «perfume» scent of too much air freshner. Perhaps minor complaints but noticeable and annoying on a stay of several nights. No room on the soap dish for even the small shampoo and conditioner. The soap dish in the shower/tub was small and had an angle that meant wet soap kept slipping off. Nice clean look and only noticed one piece of furniture that had been damaged. The room appeared to have been redone within the past year or so. I put mine under the sink in the bathroom and DH put his near the desk. Our king size room was a bit on the small size, but overall comfortable. We stayed six nights at the Best Western Plus and choice it for the price/value and proximity to Wilmette where we had business and O’Hare.
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